Tashib Gazi
Motivated College Student | Customer Service & Retail Enthusiast
London, GB.About
Motivated college student with 2+ years of hands-on experience in fast-paced retail and customer service environments, seeking to leverage strong communication, problem-solving, and teamwork skills to excel in the retail industry. Proven ability to enhance customer satisfaction, manage complex transactions, and contribute positively to team dynamics, with a clear goal of sustained growth and impact.
Work
Aroma Express
|Barista
London, England, United Kingdom of Great Britain and Northern Ireland
→
Summary
Provided exceptional customer service as a Barista, efficiently managing transactions and upholding high service standards to cultivate a loyal customer base over two years.
Highlights
Efficiently processed high volumes of cash and card transactions, maintaining 100% accuracy in daily reconciliations and order fulfillment.
Enhanced customer satisfaction by consistently delivering friendly and approachable service, fostering a welcoming environment that built strong customer rapport.
Managed multiple tasks simultaneously in a fast-paced environment, including order preparation, cash handling, and maintaining a clean workspace, ensuring seamless operations.
Proactively upheld high standards of cleanliness and organization, contributing to a positive customer experience and efficient workflow.
Keltbery
|Work Experience Participant
London, England, United Kingdom of Great Britain and Northern Ireland
→
Summary
Completed a 5-day construction work experience, gaining foundational knowledge in site operations, safety protocols, and project management principles.
Highlights
Acquired practical skills in tool handling, blueprint interpretation, and site safety awareness, contributing to a basic understanding of construction operations.
Collaborated effectively with team members on various tasks, enhancing teamwork and communication skills within a professional setting.
Developed foundational understanding of project planning, resource management, and time management through hands-on engagement in daily tasks.
Gained insights into health and safety regulations and risk assessment procedures, applying learned principles to ensure a safe work environment.
Deshi Tawa Grill
|Barista
London, England, United Kingdom of Great Britain and Northern Ireland
→
Summary
Served as a Barista for one year, developing core customer service and operational skills while contributing to a positive and efficient dining experience.
Highlights
Managed daily cash and payment processing, ensuring accuracy and efficiency for all customer orders.
Cultivated a welcoming atmosphere through an approachable demeanor, directly contributing to positive customer interactions and repeat business.
Maintained a highly organized and clean service area, optimizing workflow and enhancing overall operational efficiency.
Demonstrated strong ability to perform under pressure, effectively managing multiple customer requests and tasks while upholding service quality.
Education
London Design&Engineering UTC
→
College Program
Business Studies & Engineering
Courses
Business Studies
Engineering
Eastlea Community School
→
Secondary Education
Computer Science, Music & Design Technology
Courses
Computer Science
Music
Design Technology
Languages
Bangla
Urdu
Hindi
English
Italian
Skills
Customer Service
Client Relations, Customer Support, Customer Satisfaction.
Communication
Verbal Communication, Interpersonal Communication, Professionalism.
Teamwork & Collaboration
Cross-functional Collaboration, Group Dynamics.
Problem-Solving
Conflict Resolution, Critical Thinking, Issue Resolution.
Time Management
Prioritization, Multitasking, Organizational Skills.
Operational Efficiency
Workflow Optimization, Process Improvement, Workspace Organization.
Transaction Management
Cash Handling, Payment Processing, Accuracy.
Adaptability
Fast Learner, Quick Thinking, Pressure Management.
Leadership
Mentorship, Initiative.
Event Management
Event Planning, Coordination.